Working with your hands...

May 24, 2009

The Case for Working With Your Hands

By MATTHEW B. CRAWFORD

... Many of us do work that feels more surreal than real. Working in an office, you often find it difficult to see any tangible result from your efforts. What exactly have you accomplished at the end of any given day? Where the chain of cause and effect is opaque and responsibility diffuse, the experience of individual agency can be elusive. ... 

... High-school shop-class programs were widely dismantled in the 1990s as educators prepared students to become “knowledge workers.” The imperative of the last 20 years to round up every warm body and send it to college, then to the cubicle, was tied to a vision of the future in which we somehow take leave of material reality and glide about in a pure information economy. This has not come to pass. To begin with, such work often feels more enervating than gliding. More fundamentally, now as ever, somebody has to actually do things: fix our cars, unclog our toilets, build our houses. 

When we praise people who do work that is straightforwardly useful, the praise often betrays an assumption that they had no other options. We idealize them as the salt of the earth and emphasize the sacrifice for others their work may entail. ... But what if such work answers as well to a basic human need of the one who does it? ... Beneath our gratitude for the lineman may rest envy. 

This seems to be a moment when the useful arts have an especially compelling economic rationale. ... The current downturn is likely to pass eventually. But there are also systemic changes in the economy, arising from information technology, that have the surprising effect of making the manual trades — plumbing, electrical work, car repair — more attractive as careers. The Princeton economist Alan Blinder argues that the crucial distinction in the emerging labor market is not between those with more or less education, but between those whose services can be delivered over a wire and those who must do their work in person or on site. The latter will find their livelihoods more secure against outsourcing to distant countries. As Blinder puts it, “You can’t hammer a nail over the Internet.” Nor can the Indians fix your car. Because they are in India. 

... One shop teacher suggested to me that “in schools, we create artificial learning environments for our children that they know to be contrived and undeserving of their full attention and engagement. Without the opportunity to learn through the hands, the world remains abstract and distant, and the passions for learning will not be engaged.”  

A gifted young person who chooses to become a mechanic rather than to accumulate academic credentials is viewed as eccentric, if not self-destructive. There is a pervasive anxiety among parents that there is only one track to success for their children. ... Further, there is wide use of drugs to medicate boys, especially, against their natural tendency toward action, the better to “keep things on track.” I taught briefly in a public high school and would have loved to have set up a Ritalin fogger in my classroom. It is a rare person, male or female, who is naturally inclined to sit still for 17 years in school, and then indefinitely at work.  

The trades suffer from low prestige, and I believe this is based on a simple mistake. Because the work is dirty, many people assume it is also stupid. This is not my experience. I have a small business as a motorcycle mechanic in Richmond, Va., which I started in 2002. ... I have found the satisfactions of the work to be very much bound up with the intellectual challenges it presents. ...  

After finishing a Ph.D. in political philosophy at the University of Chicago in 2000, I managed to stay on with a one-year postdoctoral fellowship at the university’s Committee on Social Thought. The academic job market was utterly bleak. In a state of professional panic, I retreated to a makeshift workshop I set up in the basement of a Hyde Park apartment building, where I spent the winter tearing down an old Honda motorcycle and rebuilding it. The physicality of it, and the clear specificity of what the project required of me, was a balm. Stumped by a starter motor..., I started asking around at Honda dealerships. Nobody had an answer; finally one service manager told me to call Fred Cousins of Triple O Service. “If anyone can help you, Fred can.” ...  

Over the next six months I spent a lot of time at Fred’s shop, learning, and put in only occasional appearances at the university. ... I was rediscovering the intensely absorbing nature of the work, and it got me thinking about possible livelihoods. 

As it happened, in the spring I landed a job as executive director of a policy organization in Washington. This felt like a coup. But certain perversities became apparent as I settled into the job. ... As its figurehead, I was making arguments I didn’t fully buy myself. Further, my boss seemed intent on retraining me according to a certain cognitive style — that of the corporate world, from which he had recently come. This style demanded that I project an image of rationality but not indulge too much in actual reasoning. As I sat in my K Street office, Fred’s life as an independent tradesman gave me an image that I kept coming back to: someone who really knows what he is doing, losing himself in work that is genuinely useful and has a certain integrity to it. He also seemed to be having a lot of fun. ... 

After five months at the think tank, I’d saved enough money to buy some tools I needed, and I quit and went into business fixing bikes. ... The business goes up and down; when it is down I have supplemented it with writing. The work is sometimes frustrating, but it is never irrational. ...
As in any learned profession, you just have to know a lot ... [and] you have to be embedded in a community of mechanic-antiquarians. ... My most reliable source, Fred, has such an encyclopedic knowledge of obscure European motorcycles that all I have been able to offer him in exchange is deliveries of obscure European beer. ... 

[M]echanical work has required me to cultivate different intellectual habits. Further, habits of mind have an ethical dimension that we don’t often think about. Good diagnosis requires attentiveness to the machine, almost a conversation with it, rather than assertiveness, as in the position papers produced on K Street. Cognitive psychologists speak of “metacognition,” which is the activity of stepping back and thinking about your own thinking. It is what you do when you stop for a moment in your pursuit of a solution, and wonder whether your understanding of the problem is adequate. ...  

This active concern for the motorcycle is reinforced by the social aspects of the job. As is the case with many independent mechanics, my business is based entirely on word of mouth. I sometimes barter services with machinists and metal fabricators. This has a very different feel than transactions with money; it situates me in a community. The result is that I really don’t want to mess up anybody’s motorcycle or charge more than a fair price. ... The core experience is one of individual responsibility, supported by face-to-face interactions between tradesman and customer. 

Contrast the experience of being a middle manager. ... Like the mechanic, the manager faces the possibility of disaster at any time. But in his case these disasters feel arbitrary; they are typically a result of corporate restructurings, not of physics. ... Survival depends on a crucial insight: you can’t back down from an argument that you initially made in straightforward language, with moral conviction, without seeming to lose your integrity. So managers learn the art of provisional thinking and feeling, expressed in corporate doublespeak, and cultivate a lack of commitment to their own actions. ...  

How was it that I, once a proudly self-employed electrician, had ended up ... a “knowledge worker” at a salary of $23,000? I had a master’s degree, and it needed to be used. The escalating demand for academic credentials in the job market gives the impression of an ever-more-knowledgeable society, whose members perform cognitive feats their unschooled parents could scarcely conceive of. On paper, my abstracting job, multiplied a millionfold, is precisely what puts the futurologist in a rapture: we are getting to be so smart! Yet my M.A. obscures a more real stupidification of the work I secured with that credential, and a wage to match. When I first got the degree, I felt as if I had been inducted to a certain order of society. But ... it turned out to be a more proletarian existence than I had known as an electrician. In that job I had made quite a bit more money. I also felt free and active, rather than confined and stultified.  

A good job requires a field of action where you can put your best capacities to work and see an effect in the world. Academic credentials do not guarantee this.
Nor can big business or big government — those idols of the right and the left — reliably secure such work for us. Everyone is rightly concerned about economic growth on the one hand or unemployment and wages on the other, but the character of work doesn’t figure much in political debate. ... Yet work forms us, and deforms us, with broad public consequences.  

The visceral experience of failure seems to have been edited out of the career trajectories of gifted students. It stands to reason, then, that those who end up making big decisions that affect all of us don’t seem to have much sense of their own fallibility, and of how badly things can go wrong even with the best of intentions.... In the boardrooms of Wall Street and the corridors of Pennsylvania Avenue, I don’t think you’ll see a yellow sign that says “Think Safety!” as you do on job sites and in many repair shops, no doubt because those who sit on the swivel chairs tend to live remote from the consequences of the decisions they make. Why not encourage gifted students to learn a trade, if only in the summers, so that their fingers will be crushed once or twice before they go on to run the country?  

There is good reason to suppose that responsibility has to be installed in the foundation of your mental equipment — at the level of perception and habit. There is an ethic of paying attention that develops in the trades through hard experience. It inflects your perception of the world and your habitual responses to it. This is due to the immediate feedback you get from material objects and to the fact that the work is typically situated in face-to-face interactions between tradesman and customer. ...  

Ultimately it is enlightened self-interest, then, not a harangue about humility or public-spiritedness, that will compel us to take a fresh look at the trades. The good life comes in a variety of forms. This variety has become difficult to see; our field of aspiration has narrowed into certain channels. But the current perplexity in the economy seems to be softening our gaze. Our peripheral vision is perhaps recovering, allowing us to consider the full range of lives worth choosing. For anyone who feels ill suited by disposition to spend his days sitting in an office, the question of what a good job looks like is now wide open.

Matthew B. Crawford lives in Richmond, Va. His book, “Shop Class as Soulcraft: An Inquiry Into the Value of Work,” from which this essay is adapted, will be published this week by Penguin Press.